FAQ

To sign up for a new account, simply download our mobile app, tap the 'Sign Up' button, and follow the on-screen instructions to provide your personal information and set up your account.

You can check your account balance by logging into the mobile app and navigating to the 'Accounts' section. Your current balance will be displayed for each of your accounts.

To make a transfer between your accounts, log into the mobile app, go to the 'Transfers' section, select the accounts you want to transfer from and to, enter the amount, and confirm the transaction.

To deposit a check, log into the mobile app, go to the 'Deposit' section, and follow the instructions to take a photo of the front and back of the check. The funds will be credited to your account once the check is processed.

To set up mobile banking alerts, log into the app, go to the 'Settings' section, and navigate to the 'Alerts' menu. You can customize the types of alerts you want to receive, such as low balance notifications or transaction alerts.

If your debit or credit card is lost or stolen, please contact our customer service team immediately at the number provided in the app. We will cancel the card and issue a new one to you as soon as possible.

To update your personal information, such as your address or phone number, log into the mobile app, go to the 'Settings' section, and navigate to the 'Personal Information' menu. You can then make the necessary changes and save the updates.

The fees associated with your account can be found in the 'Fees and Charges' section of the mobile app. This includes information on any monthly maintenance fees, ATM fees, or other charges that may apply to your account.